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Our Terms, Your Rights on raja1000

Using raja1000 means agreeing to the terms laid out here — covering account conditions, data handling, and how we manage your wallet activity across DANA, OVO, and GoPay.

Account TermsPrivacy & DataDANA, OVO, GoPay ConditionsJurisdiction-Dependent AccessPolicy Contact Paths
raja1000 Our Terms, Your Rights on raja1000
HOW WE HANDLE IT

Account Security, Data and Policy Practices

We keep your account and personal data under specific security and retention practices — not general statements. Here is what that looks like in practice across four areas we manage directly.

Data Retention

We hold your registration data, transaction history, and account activity only as long as required by applicable law and internal policy. You may request full deletion once your account is closed.

Account Security

Account access is protected by OTP verification tied to your registered mobile number. Any change to your linked DANA, OVO, or GoPay wallet triggers a re-verification step before the update takes effect.

Cookie Policy

We use session cookies to maintain your login state and functional cookies to remember your wallet preference. No third-party advertising cookies are dropped without your consent via our cookie notice.

Data Request Process

To access, correct, or delete your personal data, contact support with your account ID. We aim to respond within the timeframe required by applicable regional data regulations.

CONTACT OUR TEAM

How to Reach Us for Legal or Policy Questions

If you have a question about your account terms, a data request, or a payment dispute involving DANA, OVO, or GoPay, our support team handles these directly. Players in Denpasar and across Indonesia can reach us through live chat, email, or our in-app help channel — no need to navigate a long queue. Responses to policy-related queries are prioritised so your account situation gets resolved clearly.

Live Chat Reach us directly through the live chat window in your account. Policy and payment disputes are handled by our dedicated support staff, not automated responses.
Email Support Send your legal or data query to our support email. Include your registered account name and the specific policy area — we'll confirm receipt and follow up with a clear answer.
In-App Help Open the Help section inside your raja1000 account on mobile. Submit a support ticket directly linked to your account, so your DANA, OVO, or GoPay transaction history is already on file.

Frequently Asked Policy and Account Questions

These are the questions we hear most from people reviewing our terms before opening or managing their account on raja1000.

Access depends on local law and is available only where eligible. You are responsible for confirming that using our platform is permitted under the laws of your specific region before registering.

Both our platform terms and the individual policies of each e-wallet provider apply. When you deposit via DANA, OVO, or GoPay, you confirm the wallet is registered in your name and funds are legitimately sourced.

Contact our support team via live chat or email with your account ID and a written data access request. We will respond within the timeframe set by applicable regional data protection rules.

Yes. Submit a closure request through live chat or email support. Once your account is closed and any pending withdrawals are settled, we will begin the data deletion process in line with our retention policy.

Raise the dispute through our in-app help channel, referencing the transaction date and amount. Our team will review the wallet transfer record and respond with a resolution or a request for verification documents.

We notify you via an account notification before any material change to our terms takes effect. Continued use of your account after that notification counts as acceptance of the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.